Need help with your purchases? Get in touch with us.
Chat with us
Chat directly with our support team:
• Register with Openbank Pay to start the chat
• Get personalised answers to your questions or queries
Call us
For purchases made with Openbank Pay: +49 216 1621 0029 from Monday to Friday from 9 a.m. to 5 p.m.
If you are an Amazon Visa customer:
+49 216 1621 0025 from Monday to Friday from 7 a.m. to 11 p.m.
You can also email us
For purchases made with Openbank Pay, send us an email to: info.de@openbankpay.com
If you are an Amazon Visa customer, please email us at:
amazon-visa.de@openbankpay.com