FAQsManaging refundsManaging refundsReturns and refundsOur products and servicesService detailsDeclined purchasesAccount detailsCredit checksTrade-inInstant Payment (PSD2)FinancialsSpecial circumstancesMore helpPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksData protectionReporting fraudOpenbank Pay rebrandCustomer infoOur products and servicesAbout Openbank PayProducts and servicesPricingGetting started with Openbank PayReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionOpenbank Pay rebrandMerchant infoEverything about returns and managing them is here.Frequently asked questionsWhat happens if a customer using Openbank Pay has an issue?Can I manage partial refunds?How can I manage returns and notify Openbank Pay of them?