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Frequently asked questions

Where can I pay with Openbank Pay?
What does partial approval mean?
How does Openbank Pay pre-approval work?
Why do I have different orders from the same purchase?
Can I use Openbank Pay and other payment methods to pay for items in the same bag?
Why has the price of my purchase changed?
Can I also finance insurance taken out with a product?
Can I have different payment terms for different items in the bag?
Why can't I finance every item in my bag?
Why can't I see Openbank Pay payment methods at checkout?
Can I change the number of instalments?
What is Openbank Pay Pay in up to 36 instalments?
What is Pay in 30 days?
Where can I find the General Terms and Conditions?
What is Openbank Pay instalment loan?
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© 2026 Openbank Pay. All rights reserved. Openbank Pay is a trademark registered by Open Bank, S.A.U., a Spanish credit institution with registered office at Plaza de Santa Bárbara 2, 28004 Madrid (Spain) and registered with the Bank of Spain under number 0073.

 

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