Refunds

Returns and refunds

Our products and services

Service details

Declined purchases

Account details

Instant Payment (PSD2)

Special circumstances

Purchases and deliveries

In-store purchases

Returns and refunds

Payments

Making payments

Managing payments

Payment problems

Fraud and security

Fraud prevention

Identity verification

Authentication checks

Data protection

Reporting fraud

Openbank Pay rebrand

Our products and services

About Openbank Pay

Products and services

Getting started with Openbank Pay

Returns and refunds

Managing refunds

Settlements

Settlement reports

Receiving payments

Onboarding and integration

Start working with us

Fraud and security

Fraud prevention

Openbank Pay rebrand

I want to view my refunds

Frequently asked questions

How and when will I receive my refund?