FAQsPayment problemsPayment problemsPaymentsOur products and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsReturnsRefundsCancellationsPaymentsMaking paymentsPay in 3Pay in 30 daysFlexible PaymentManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationData protectionReporting fraudOpenbank Pay rebrandCustomer infoOur products and servicesAbout Openbank PayGetting started with Openbank PayProducts and servicesPricingReturns and refundsCancellationsManaging refundsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionOpenbank Pay rebrandMerchant infoI have a problem with my paymentMost frequently asked questionsWhat happens if I fall behind on my payments?The amount on the invoice is incorrect. What should I do?I've received a reminder for a payment that I've already made. What should I do?My payment by bank transfer was not registered. What should I do?My direct debit isn't registered. What should I do?